FREQUENTLY ASKED QUESTIONS

Q. What is a Worm Farm Waste System?
A. Non mechanical, single chamber system processes sewage, waste water & organic garbage using worm technology.

Q. What household detergents can I use?
A. As detergents are heavily diluted with water, normal cleaners are suitable. Undiluted bleach would be the exception.

Q. What garbage can I put into the system?
A. All kitchen waste including food waste, meat, bones, citrus, onions, garlic, weeds(shake the soil from roots, worms live in soil, they do not process it) animal waste including dogs & cats, horses, dairy cows etc.

Q. How does the system look when the installation has been completed?
A. Normally the chamber is below ground. above groundwill be a compost bin for disposal of garbage, vent pipe which is a 150mm diameter pvc pipe 4 metres high. This may be attached to the building.

Q. Is the system approved by the government?
A. Yes, we have permits to install in Victoria, New south Wales, Queensland, ACT and South Australia.

Q. Will my Council permit the system?
A. Yes, some Councils require Soil Reports, but this applies to any waste treatment system.

Q. How do I get a permit to install from my local Council?
A.A & A Worm Farm Waste Systems prepare to apply to Council on your behalf.  any Queries from council will be answered by us.

Q. Does the system smell like a septic or over loaded treatment plant?
A. No, even when you lift the lid of the compost bin, you will be looking directly into the system where the organic waste is located, there is only an earthy smell.

Q. How much maintenance will be required?
A. Virtually maintenance free. The system is designed to be self cleaning. Unlike other systems on the market using worms, using our technology ensures the worm castings do not remain in the system, they are automatically disposed of into the sub soil disposal area.

Q. What are the service requirements and how much do they cost?
A. As part of our approval conditions from each State, we conduct a service visit at 6 months,18 months and each subsequent 2 years at no costs to our clients.

Q. What Service Contract Costs are involved?
A. There are no service contracts required as we do not charge for service visits.  The Worm Farm Waste System is non mechanical and a single chamber.

Q. Running Costs?
A. If your site is hilly, we would install a gravity system which requires no power connection. On flat sites we would install a pumped system.  We install a small sump pump in the bottom of the system which activates on demand, if 100 litres of liquid is in the bottom section a float switch will activate the pump for approx 1 minute. Unlike treatment plans with multiple pumps that switch on and off all day whether you are using any facilites in the building or not, the Worm Farm Waste System uses very low energy.  No noise when the pump switches on.

Q. Who conducts the installation?
A. We directly employ our installation staff who will arrive on your site in a company truck fully equipped to conduct the installation.  As a company policy we do not sell these systems in kit form nor do we use local sub contractors to conduct the installations.  Only trained, accredited personnel directly employed by this company undertake the installation.

Q. What happens if we go away for extended periods or ours is a holiday house.

A. The Worm Farm Waste System is ideal for intermittent use or will deal with shock loadings just as well.  Unlike septic tanks which smell when they are under load or treatment plants which just stop working if you had a party.  Running costs are zero for a pumped system if no one is at home

Q.What happens if i have a large function?

A.The system has a huge capacity.  As there are no mechanical moving parts it cannot be over loaded.

Q.How do they operate in alpine conditions?

A. We have many installed in alpine areas.  Ski lodges use them for sewage, waste water plus the organic garbage generated in the restaurants etc...Even though these sites mainly operate for only a few months of the year, the dormant worm eggs hatch once the system is used again.

Q.How do the system perform in tropical climates?

A. We have many installed in the tropical areas of Australia.  Hot or cold climates do not effect the systems.